FixSnags
Features Solutions Blog

FixSnags App Privacy Summary

This short privacy summary is designed for use in the app settings screen, app onboarding, or an in-app legal page.

FixSnags privacy at a glance

FixSnags is operated by VISONTRA LTD. We use personal data to run your account, provide inspection and reporting features, manage billing, keep the service secure, and improve the product.

What we process

We may process:

  • account details such as your name, email, phone number, and company name;
  • project, inspection, report, and photo data you create in the app;
  • device and crash information;
  • location data where you choose to provide or capture it;
  • support messages;
  • consent-based analytics where enabled.

What we use it for

We use your data to:

  • provide and sync the service;
  • generate reports and exports;
  • manage subscriptions and billing;
  • prevent fraud and secure the platform;
  • comply with legal obligations.

Who we share it with

We share data with providers that help us run FixSnags, including hosting, payment, email, analytics, and crash-reporting providers.

Your controls

You may be able to:

  • delete your account;
  • delete reports and content;
  • manage cookie/analytics preferences where available;
  • contact us to exercise privacy rights.

Contact

Privacy: [email protected]
Support: [email protected]

See the full Privacy Policy and Cookie Notice for more detail.

FixSnags

FixSnags is operated by VISONTRA LTD (company no. 17234050), registered in England and Wales at 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom.

FixSnags is a documentation and workflow tool for site inspections and reports. It does not replace professional engineering, legal, regulatory, or compliance advice.

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