FixSnags Cookie Notice

Last updated: 15 July 2026

This Cookie Notice explains how VISONTRA LTD, trading as FixSnags, uses cookies and similar technologies on the FixSnags website and, where relevant, in connected web-based account, billing, and referral flows.

1. What are cookies and similar technologies?

Cookies are small text files placed on your device when you visit a website. We may also use local storage, session storage, tags, scripts, SDK-based identifiers, and similar technologies.

2. Why we use them

We use cookies and similar technologies to:

  • run and secure the Service;
  • remember your preferences;
  • support login and session integrity;
  • measure usage and improve the Service;
  • operate billing, referral, or account journeys where applicable; and
  • comply with legal and audit requirements.

3.1 Strictly necessary

These cookies or technologies are required for the website or Service to function properly. They may be used for:

  • login/session handling;
  • security and fraud prevention;
  • load balancing or infrastructure needs;
  • remembering consent choices.

These cannot usually be turned off in our systems because without them the service would not function properly.

3.2 Analytics

We may use analytics tools to understand how people use FixSnags and to improve the website and Service. Where required by law, analytics are turned off until you consent.

For the main service, analytics may include:

  • PostHog Cloud EU for opt-in product/service analytics;
  • other tools only if implemented and disclosed later.

3.3 Marketing

We do not run advertising or retargeting pixels on this website. If we add marketing cookies or similar technologies in the future, we will update this notice and request consent where required.

3.4 Referral attribution

If you use a referral page or referral feature, additional referral attribution cookies or similar technologies may be used to remember a referral code or link and support commission validation. Referral-specific notices may also apply.

This website does not currently set any non-essential cookies. We do not run analytics, advertising, or retargeting technologies on it, so there is no consent banner and nothing for you to opt out of today.

If you submit the early access form, the information you enter is sent to us to process your request. That is a direct submission you choose to make, not a tracking technology, and it is covered by our Privacy Policy.

You can manage cookies through your browser settings, although disabling strictly necessary technologies may affect site functionality.

5. If this changes

Before we introduce any non-essential cookie or similar technology, we will:

  • update this notice to name the technology, its purpose, and its provider;
  • request consent where the law requires it, with rejecting made as easy as accepting;
  • add a persistent Cookie Settings control so you can review or withdraw consent at any time;
  • keep records of consent for audit purposes.

Until those controls exist, no non-essential technology will fire on this website.

6. Third-party technologies

Depending on the part of FixSnags you use, third parties may process data through or alongside cookie-related technologies. These may include:

  • PostHog
  • Stripe
  • hosting/infrastructure providers
  • crash reporting or analytics tools in mobile contexts
  • referral tracking tools where implemented

Third parties may process data according to their own privacy documentation where they act as independent controllers or processors.

7. How long cookies remain

Some cookies last only for your browser session. Others remain for a fixed period. The exact names, durations, and providers depend on implementation and may change over time. We will update this notice if material changes are made.

8. Changes to this notice

We may update this Cookie Notice from time to time. If we materially change our use of cookies or similar technologies, we will update this notice and, where required, seek fresh consent.

9. Contact

Privacy questions: [email protected]
General/support: [email protected]